Terms of service

Welcome to TinyTimber.store. These Terms of Service govern your access to and use of our website and your purchase of products from TinyTimber.

By accessing our website, browsing our store, or placing an order, you agree to be bound by these Terms of Service and any policies referenced herein.

1. Online Store Terms

By using this website, you represent that you have the legal capacity to enter into transactions under the laws applicable to you or that you are using the website with appropriate authorization.

You may not use our products, website, or services for unlawful or unauthorized purposes.

2. Products and Information

TinyTimber offers a selection of wooden toys, educational toys, puzzles, activity toys, shape sorters, stacking toys, and related products.

We make reasonable efforts to display product descriptions, images, specifications, colors, dimensions, and other information accurately.

However, actual colors may vary slightly depending on screen settings, lighting, manufacturing variations, or other factors. Product packaging may also change from time to time.

3. Product Availability

All products are subject to availability.

We reserve the right to discontinue products, modify product selections, limit quantities, or refuse orders where reasonably necessary.

If a product becomes unavailable after an order is placed, we may contact you to offer an appropriate solution or issue a refund for the unavailable item.

4. Pricing

Prices displayed on TinyTimber.store may be changed from time to time without prior notice.

The price applicable to your purchase will generally be the price displayed during checkout when your order is submitted, subject to correction of obvious errors where permitted by law.

Applicable taxes, duties, or other charges will be handled as disclosed during checkout or otherwise required by applicable law.

5. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment problems, inaccurate information, inventory errors, obvious pricing errors, or suspected misuse of our services.

If we cancel an order after payment has been successfully collected, an appropriate refund will be issued.

6. Payment Information

Customers are responsible for providing complete and accurate billing and payment information.

Payments may be processed by third-party payment service providers. Your use of those payment methods may also be subject to the relevant provider's terms and policies.

7. Shipping

TinyTimber offers free worldwide shipping.

Our estimated standard delivery time is 7–10 days. Delivery estimates are provided for convenience and are not guaranteed delivery dates.

Please review our Shipping Policy for additional information.

8. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery under our Return & Refund Policy.

TinyTimber provides free eligible returns and refunds in accordance with the conditions described in that policy.

9. Children's Products

Our products may be intended for children of different ages. Parents, guardians, caregivers, and purchasers are responsible for reviewing individual product descriptions, age recommendations, warnings, instructions, components, and other relevant product information before allowing a child to use a product.

Children should use products with appropriate adult supervision where required or recommended.

10. Intellectual Property

Unless otherwise stated, website content belonging to TinyTimber, including original text, graphics, branding elements, page layouts, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, commercially exploit, or substantially copy protected TinyTimber content without authorization.

Third-party trademarks, product names, and brand names remain the property of their respective owners.

11. Third-Party Services

Our website may rely on third-party providers for services such as payment processing, hosting, analytics, fulfillment, or other operational functions.

We are not responsible for third-party websites or services except to the extent required by applicable law.

12. Prohibited Uses

You may not use our website to:

  • Violate applicable laws or regulations

  • Submit fraudulent orders or information

  • Transmit malicious software or harmful code

  • Interfere with the operation or security of the website

  • Attempt unauthorized access to systems or accounts

  • Infringe intellectual property or other legal rights

  • Engage in abusive, deceptive, or harmful activity

13. Disclaimer

We make reasonable efforts to maintain accurate and useful website information. However, except where prohibited by law, the website and its content may be provided subject to reasonable limitations and availability.

Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, TinyTimber will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may lawfully be limited.

This section does not exclude or restrict liability that cannot legally be excluded.

15. Changes to These Terms

We may revise these Terms of Service periodically to reflect operational, legal, regulatory, or business changes.

The updated version will be published on our website with an updated revision date.

16. Contact

Questions regarding these Terms may be sent to:

TinyTimber
1456 Rue de la Montagne
Montréal, QC H3G 1Z3
Canada

Email: support@TinyTimber.store
Phone: (437) 995-6402