Contact information

TinyTimber is committed to providing customers with accessible and reliable support.

For questions regarding products, orders, shipping, returns, refunds, or other store-related matters, you may contact us using the information below.

Business Information

Store Name: TinyTimber
Website: TinyTimber.store
Established: 2022

Business Address:
1456 Rue de la Montagne
Montréal, QC H3G 1Z3
Canada

Email: support@TinyTimber.store

Phone: (437) 995-6402

Customer Service Inquiries

Our customer support team can assist with:

Questions before placing an order
Product information
Existing order inquiries
Shipping and tracking questions
Return requests
Refund inquiries
Damaged or incorrect products
General website questions

When contacting us about an existing order, please provide your order number and the email address associated with the purchase whenever possible.

Returns

Please contact support@TinyTimber.store before sending any product back.

The business address listed on this page should not automatically be considered the return destination for every order. Return instructions and, where applicable, return shipping information will be provided after your request has been reviewed.

Customer Communications

For the fastest handling of order-related inquiries, please provide a clear description of your question or concern and any relevant supporting information.

TinyTimber values professional, respectful communication and will make reasonable efforts to assist customers efficiently.